Terms of Service
Last Updated: May 21, 2026
Agreement to Terms
By accessing or using Viva Clean, you agree to be bound by these Terms of Service. If you do not agree to these Terms, you may not use the platform.
Description of Services
Viva Clean provides operational software tools for vacation rental cleaning management, scheduling, inspections, team coordination, and related operational services.
Eligibility
You must be at least 18 years old to use Viva Clean. By using the platform, you represent that you have the authority to enter into these Terms.
User Accounts
Users are responsible for maintaining account confidentiality, securing login credentials, and tracking all activity under their account. You must provide accurate information. We reserve the right to suspend or terminate accounts violating these Terms.
Subscription & Billing
Viva Clean operates on a subscription billing model. Subscription fees are billed monthly, payments are non-refundable unless required by law, and failure to pay may result in account suspension. Pricing may change with reasonable notice.
Acceptable Use
Users agree not to: use the platform unlawfully, interfere with system security, upload malicious code, abuse or harass other users, attempt unauthorized access, or reverse engineer the platform.
Intellectual Property
All Viva Clean software, branding, content, and intellectual property remain the exclusive property of Viva Clean. Users may not copy, distribute, or modify platform materials without permission.
User Content
Users retain ownership of content uploaded to the platform. By uploading content, users grant Viva Clean a limited license to process and display such content for service functionality.
Availability
We strive to maintain platform availability but do not guarantee uninterrupted service. Maintenance, outages, or technical issues may occur.
Disclaimer of Warranties
The platform is provided “as is” and “as available” without warranties of any kind. We disclaim all warranties, including merchantability, fitness for a particular purpose, and non-infringement.
Limitation of Liability
To the maximum extent permitted by law, Viva Clean shall not be liable for indirect, incidental, special, consequential, or punitive damages. Our total liability shall not exceed the amount paid by the user during the previous 12 months.
Indemnification
Users agree to indemnify and hold harmless Viva Clean from claims arising from user misuse, violation of these Terms, or violation of laws or third-party rights.
Termination
We may suspend or terminate accounts at our discretion for violations of these Terms. Users may cancel subscriptions at any time.
Governing Law
These Terms shall be governed by applicable laws without regard to conflict of law principles.
Changes to Terms
We may update these Terms periodically. Continued use of the platform after changes constitutes acceptance of revised Terms.
Contact Information
For legal questions, please contact support@vivaclean.app.